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Home » Cookies

Cookies

Cookies

Cookies are a means by which information relating to your Internet activity (such as whether you have visited our website before) is recorded on your computer's hard drive. This information may be used to improve our website and the products and services available to you.

If you do not wish for us to use cookies when you use this site please adjust your Internet browser settings to not accept cookies. We've written a guide to managing your cookies here.

If you set your web browser not to allow cookies, parts of our web site systems that require cookies to be enabled may not operate to their full potential.

The following tables explain the cookies we use and why we use them.

Google Analytics

Google Analytics provides us with anonymous information on the way people use our website, which enables us to improve our customer experience.

  • _utma This cookie identifies unique visitors by assigning them a unique ID upon their first visit to your site. It will last 2 years so long as the user does not delete it. At the 2-year mark, it will expire.
  • _utmb This cookie generates data about a visitor's session. It establishes or updates a session every time a page of a site is visited. If it is not updated, it expires by default after 30 minutes.
  • _utmc This cookie works hand in hand with _utmb. It expires only when a user quits a browser.
  • _utmz This cookie determines what brought a user to your site. This cookie tracks things like PPC ads, organic search, and referring links. It also tracks page navigation so that you can see how visitors move through your site. This cookie expires after 6 months unless it is updated. Updates occur when a page view initiates.

Other

  • PHPSESSID This cookie enables our server to record session activity and allows you to access parts of out website.
  • visitor_hash This cookie is used to track visitors across site visits, for example to track when a visitor returns to the protected.co.uk at a later time. It is deleted after 10 years.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Manage your cookies

Privacy

Cookies are managed slightly differently in the all the web browsers available. If you're not sure of the type and version of web browser you use, follow these steps:

  • For PCs: click on 'Help' at the top of your browser window and select the 'About' option
  • For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

  • Google Chrome
    1. 1. Click on 'Tools' at the top of your browser window and select Options
    2. 2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
    3. 3. Now select 'Allow local data to be set'
  • Internet Explorer 6.0, 7.0, 8.0
    1. 1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
    2. 2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
    3. 3. Settings above Medium will disable cookies
  • Mozilla Firefox
    1. 1. Click on 'Tools' at the top of your browser window and select Options
    2. 2. Then select the Privacy icon
    3. 3. Click on Cookies, then select 'allow sites to set cookies'
  • Safari
    1. 1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
    2. 2.Click on 'Security', check the option that says 'Block third-party and advertising cookies'
    3. 3. Click 'Save'

How to check cookies are enabled for Macs

  • Internet Explorer on OSX
    1. 1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
    2. 2. Scroll down until you see 'Cookies' under Receiving Files
    3. 3. Select the 'Never Ask' option
  • Safari on OSX
    1. 1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
    2. 2. Click on 'Security' then 'Accept cookies'
    3. 3. Select the 'Only from site you navigate to'
  • Opera
    1. 1. Click on 'Menu' at the top of your browser window and select 'Settings'
    2. 2. Then select 'Preferences', select the 'Advanced' tab
    3. 3. Then select 'Accept cookies' option